職位描述
SAP財(cái)務(wù)系統(tǒng)SAP MM
SAP FICO ( Record to Report (R2R) Sustainment Specialist)
Responsibility:
?Troubleshoot and resolve issues related to finance processes and
configurations in SAP.
?Coordinate and implement changes or enhancements related to R2R
functionalities in SAP, ensuring minimal disruption to business operations.
?Support SAP upgrades, patching, and enhancement initiatives from a
functional finance perspective.
?Support R2R team for processes including general ledger
accounting, month-end and year-end closing activities, Master data etc
?Knowledge of statutory reporting requirements and tax regulations
in multiple jurisdictions.
?Collaborate with global and regional finance teams to improve
support processes
?Conduct regular audits and assessments of R2R processes,
identifying control gaps or areas for optimization.
?Provide end-user training and ongoing support to ensure adherence
to best practices and governance standards.
?Act as a liaison between finance, IT, and external consultants
during system changes or compliance-related projects.
Requirements
? Bachelor’s degree in finance, Accounting,
Business Administration, or a related discipline.
? SAP FI Certification (Preferred)
? 5–8 years of hands-on experience in SAP
FICO sustainment or support roles
? In-depth understanding of financial closing cycles, financial
statement preparation, and intercompany reconciliations.
? Experience working with SAP ECC or S/4HANA, particularly in
modules such as FI (Finance), CO (Controlling), and GL (General Ledger).
? Familiarity with integration points to AP, AR, and MM modules.
Responsibility:
?Troubleshoot and resolve issues related to finance processes and
configurations in SAP.
?Coordinate and implement changes or enhancements related to R2R
functionalities in SAP, ensuring minimal disruption to business operations.
?Support SAP upgrades, patching, and enhancement initiatives from a
functional finance perspective.
?Support R2R team for processes including general ledger
accounting, month-end and year-end closing activities, Master data etc
?Knowledge of statutory reporting requirements and tax regulations
in multiple jurisdictions.
?Collaborate with global and regional finance teams to improve
support processes
?Conduct regular audits and assessments of R2R processes,
identifying control gaps or areas for optimization.
?Provide end-user training and ongoing support to ensure adherence
to best practices and governance standards.
?Act as a liaison between finance, IT, and external consultants
during system changes or compliance-related projects.
Requirements
? Bachelor’s degree in finance, Accounting,
Business Administration, or a related discipline.
? SAP FI Certification (Preferred)
? 5–8 years of hands-on experience in SAP
FICO sustainment or support roles
? In-depth understanding of financial closing cycles, financial
statement preparation, and intercompany reconciliations.
? Experience working with SAP ECC or S/4HANA, particularly in
modules such as FI (Finance), CO (Controlling), and GL (General Ledger).
? Familiarity with integration points to AP, AR, and MM modules.
SAP & Coupa Support Specialist
Responsibility:
?Manage and resolve Level 1 and Level 2 support tickets, Master
data governance for SAP and Coupa related to P2P and O2C processes
?Serve as the first point of contact for end-users, providing
timely support and resolution.
?Perform root cause analysis of recurring issues and recommend
preventive actions.
?Escalate complex issues to L3 or technical teams while ensuring
adequate documentation and follow-up.
?Collaborate with cross-functional teams (Finance, Procurement, IT,
Vendors) to resolve process or integration-related issues.
?Maintain knowledge base and update support documentation regularly
for faster resolution.
?Assist in testing system changes, upgrades, or patches, ensuring
minimal disruption to business users.
?Participate in user training sessions and contribute to continuous
improvement of support processes.
Requirements
? Bachelor’s degree in accounting
(Preferrable)
? Certifications in SAP MM modules and/or Coupa P2P are desirable.
? Knowledge of FI module (Preferrable)
? 5–8 years of experience in SAP and Coupa
support roles, with direct involvement in P2P and O2C process flows.
? Hands-on experience with ticketing tools (ServiceNow, Remedy,
Jira, etc.).
? Proven track record of supporting finance/procurement operations
and working across multiple geographies or time zones.
? Strong functional knowledge of SAP (P2P, O2C modules) and Coupa
P2P suite.
? Excellent problem-solving and analytical skills with the ability
to diagnose issues quickly.
? Effective communication and interpersonal skills for engaging
with end-users and business stakeholders.
? Attention to detail and ability to multitask in a fast-paced
support environment.
? Familiarity with SLAs, KPIs, and support performance metrics.
Responsibility:
?Manage and resolve Level 1 and Level 2 support tickets, Master
data governance for SAP and Coupa related to P2P and O2C processes
?Serve as the first point of contact for end-users, providing
timely support and resolution.
?Perform root cause analysis of recurring issues and recommend
preventive actions.
?Escalate complex issues to L3 or technical teams while ensuring
adequate documentation and follow-up.
?Collaborate with cross-functional teams (Finance, Procurement, IT,
Vendors) to resolve process or integration-related issues.
?Maintain knowledge base and update support documentation regularly
for faster resolution.
?Assist in testing system changes, upgrades, or patches, ensuring
minimal disruption to business users.
?Participate in user training sessions and contribute to continuous
improvement of support processes.
Requirements
? Bachelor’s degree in accounting
(Preferrable)
? Certifications in SAP MM modules and/or Coupa P2P are desirable.
? Knowledge of FI module (Preferrable)
? 5–8 years of experience in SAP and Coupa
support roles, with direct involvement in P2P and O2C process flows.
? Hands-on experience with ticketing tools (ServiceNow, Remedy,
Jira, etc.).
? Proven track record of supporting finance/procurement operations
and working across multiple geographies or time zones.
? Strong functional knowledge of SAP (P2P, O2C modules) and Coupa
P2P suite.
? Excellent problem-solving and analytical skills with the ability
to diagnose issues quickly.
? Effective communication and interpersonal skills for engaging
with end-users and business stakeholders.
? Attention to detail and ability to multitask in a fast-paced
support environment.
? Familiarity with SLAs, KPIs, and support performance metrics.
工作地點(diǎn)
佛山市南海區(qū)桂城街道融和路25號(hào)榮耀國(guó)際金融中心裙樓6樓（近廣佛線金融高新區(qū)地鐵站）
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剛剛活躍立即溝通
廣東凱捷商業(yè)數(shù)據(jù)處理服務(wù)有限公司創(chuàng)建于1967年的凱捷集團(tuán)(Capgemini)是全球領(lǐng)先的商業(yè)和技術(shù)轉(zhuǎn)型合作伙伴，幫助企業(yè)加速實(shí)現(xiàn)數(shù)字化和可持續(xù)發(fā)展雙重轉(zhuǎn)型，為企業(yè)和社會(huì)創(chuàng)造切實(shí)影響。作為一個(gè)負(fù)責(zé)任的多元化組織，凱捷在50多個(gè)國(guó)家擁有超過(guò)34萬(wàn)名團(tuán)隊(duì)成員。憑借擁有超過(guò)55年的悠久歷史，深受客戶信賴，能夠釋放技術(shù)的價(jià)值，滿足客戶全方位業(yè)務(wù)需求。凱捷通過(guò)整合從戰(zhàn)略和設(shè)計(jì)到工程的優(yōu)勢(shì)，充分利用其在人工智能、云計(jì)算和數(shù)據(jù)領(lǐng)域的市場(chǎng)領(lǐng)先能力，在深厚的行業(yè)專業(yè)經(jīng)驗(yàn)和合作伙伴生態(tài)系統(tǒng)的支持下，為企業(yè)提供端到端解決方案。集團(tuán)2023年全球收入為225.22億歐元。1997年，凱捷登陸中國(guó)并進(jìn)一步擴(kuò)大業(yè)務(wù)，在北京、上海、深圳、昆山、杭州和佛山等地設(shè)有辦公室，擁有龐大的專業(yè)管理顧問(wèn)和技術(shù)專家團(tuán)隊(duì)，業(yè)務(wù)覆蓋管理咨詢、金融服務(wù)、商業(yè)服務(wù)流程交付等。凱捷南海交付中心是凱捷全球重要的外包業(yè)務(wù)交付中心之一，是廣東省服務(wù)外包示范企業(yè)和廣東省最佳金融服務(wù)外包企業(yè)，座落于廣東金融高新區(qū)，辦公場(chǎng)地面積超12000㎡，專業(yè)團(tuán)隊(duì)人數(shù)近1300人，有30%的小語(yǔ)種專家，提供包括日語(yǔ)、韓語(yǔ)、泰語(yǔ)等八種語(yǔ)言的服務(wù)交付。主營(yíng)業(yè)務(wù)包括業(yè)務(wù)流程外包和流程轉(zhuǎn)型、優(yōu)化咨詢等，擁有多個(gè)國(guó)際知名的全球性客戶，行業(yè)涵蓋快消、零售、物流、制造、媒體娛樂(lè)等。凱捷憑借擁有自主知識(shí)產(chǎn)權(quán)的智能流程分析改造模型“Frictionless Enterprises”以及強(qiáng)大堅(jiān)實(shí)的人工智能數(shù)字化開(kāi)發(fā)能力，并進(jìn)一步結(jié)合專業(yè)過(guò)硬的流程業(yè)務(wù)知識(shí)，商業(yè)分析和數(shù)據(jù)分析能力，不斷為客戶交付快速、可靠、簡(jiǎn)捷、創(chuàng)新的整體流程解決方案。為了加速業(yè)務(wù)發(fā)展和實(shí)現(xiàn)更大價(jià)值，凱捷佛山南海交付中心不斷實(shí)踐和創(chuàng)新，發(fā)揮行業(yè)領(lǐng)先的IPA（智能流程自動(dòng)化）技術(shù)，通過(guò)開(kāi)發(fā)涉及財(cái)務(wù)、稅務(wù)、電商銷售、 HR、供應(yīng)鏈等不同領(lǐng)域的流程自動(dòng)化解決方案，助力客戶實(shí)現(xiàn)業(yè)務(wù)快速增長(zhǎng)。凱捷南海交付中心通過(guò)不斷推動(dòng)技術(shù)創(chuàng)新，充分應(yīng)用智能技術(shù)和機(jī)器人流程自動(dòng)化(RPA)等新工具，根植華南，以粵港澳大灣區(qū)為中心，輻射中國(guó)大陸和亞太區(qū)，致力為各行各業(yè)提供世界一流和創(chuàng)新的解決方案及服務(wù)。作為凱捷的一員，公司為員工提供了機(jī)遇與多樣性并存的發(fā)展平臺(tái)，讓他們?cè)诓煌块T(mén)、不同業(yè)務(wù)、甚至不同地域接受挑戰(zhàn)并且獲得成長(zhǎng)，對(duì)成功應(yīng)聘的員工，公司將提供以下完善福利保障：-工作時(shí)間：雙休，五天工作制；-六險(xiǎn)一金：五險(xiǎn)一金+補(bǔ)充性商業(yè)醫(yī)療保險(xiǎn)；-帶薪休假：除享有國(guó)家法定節(jié)假日外，還擁有至少10天帶薪假期、婚假、產(chǎn)檢假、產(chǎn)假以及陪產(chǎn)假、哺乳假等，助您達(dá)到工作生活的平衡；-免費(fèi)體檢：我們?yōu)楸Ｕ蠁T工身體健康，每年為全體員工提供一次免費(fèi)全面健康檢查；-節(jié)日禮品：每年重大節(jié)日為所有員工發(fā)放節(jié)日禮品，讓員工感受到公司的祝福；-完善的在職培訓(xùn)：70/20/10學(xué)習(xí)模型，資源豐富的課堂及線上學(xué)習(xí)平臺(tái)，帶薪上崗培訓(xùn)，配備資深員工指導(dǎo)；-人性化工作環(huán)境：舒適寬敞的員工餐廳、員工休息區(qū)、圖書(shū)館、和諧的工作氣氛；-多元化員工活動(dòng)：運(yùn)動(dòng)會(huì)、團(tuán)建、年會(huì)等精彩活動(dòng)給您平臺(tái)，任您施展才華；等等各種福利，歡迎您的加入:)工作地點(diǎn):佛山南海區(qū)融和路25號(hào)榮耀國(guó)際金融中心（廣佛地鐵金融高新區(qū)地鐵站）交通指引參考： 1.地鐵:乘坐地鐵一號(hào)線或八號(hào)線或三號(hào)線(適用于廣州出發(fā)的候選人)換乘廣佛地鐵到達(dá)"金融高新區(qū)站"A/B出口，步行，約10分鐘到達(dá)”榮耀國(guó)際金融中心”。距離沙園地鐵站約20分鐘，距離西塱地鐵站約10分鐘。
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