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400-885-9898
更新于 11月4日
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Medical Service Delivery Assistant Manager

1.5-2萬·16薪
  • 上海浦東新區(qū)
  • 5-10年
  • 本科
  • 全職
  • 招1人

職位描述

意外險健康保險
How you will create an impact
This role is primarily responsible for enhancing A&H health products through third parties' value-added health service.
  • Manage various health vendors and assistance providers to optimize the operational process of personal insurance's products to achieve the high quality health service in A&H.
  • Consistently drive process optimization to meet customer’s expectations, and to meet PI business growth and overall P&L contribution.
  • Responsible for problem solving related to health service areas in day-to-day operating running, explores the opportunities to enhance the service through the digital transformation
  • Closely work with UW/PM on TPA vendors selection , CBRA onboarding, negotiation and assessment process to meet defined service metrics.
  • Cooperate with internal teams to implement various policies and projects. Working with UW, IT and operation teams to deliver the health service in policy service.
  • Develop TPA service mode and health service standards/KPI to meet the requirements of compliance and regulatory.
  • Timely and accurately complete the health service report according to regulators’ requirements, conduct regular onsite or remote inspection activities to ensure the TPA service in the high quality control.
  • Responsible for conducting annual TPA vendor onsite-inspection, audit and assessment report. Coordinate with internal auditor, claims and UW to deliver vendors audit.
  • Tasked with deliverable of health vendors SLA report and service improvement.
  • Participate in AIG corporate AML training, and be obligated to perform AML related duties, including KYC, large/suspicious transaction reports, high-risk customer reports etc.
  • Ad-hoc tasks/projects assigned by managers.
What you’ll need to succeed
  • Demonstrated operations experience in a multinational health organization or health insurance company is preferred.
  • Bachelor degree or above in medical health, insurance or operation etc.
  • Strong working knowledge of applicable health insurance, TPA service, hospital network development, big health management and implementation methodologies. Project management and operations’ experience is a plus.
  • Strong interpersonal skills, independent, energetic, pro-active and able to work in a fast-paced environment under pressure.
  • Proficiency in Microsoft Office suite, including PowerPoint, Excel and Word.
Ready to take your career to the next level? We would love to hear from you.

工作地點

上海浦東新區(qū)恒生銀行大廈

職位發(fā)布者

AIGChina/招聘經(jīng)理

今日活躍
立即溝通
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美國國際集團(AIG)是一家國際領先的保險機構。我們?yōu)槭澜绺鞯氐目蛻籼峁┝素敭a(chǎn)險、責任險、壽險、退休金解決方案等各類金融服務，客戶遍及全球70多個國家和地區(qū)。憑借全面的產(chǎn)品和服務，我們幫助商業(yè)及個人客戶保護資產(chǎn)，管理風險，并提供退休保障。AIG的普通股在紐約證券交易所上市。美亞財產(chǎn)保險有限公司（簡稱“美亞保險”）為AIG旗下成員，是一家在中國注冊的財產(chǎn)保險公司，目前在北京市、上海市、廣東省、深圳市、江蘇省和浙江省設有七家省級分支機構，其中包括美亞航運保險運營中心。通過AIG廣泛的全球財產(chǎn)責任險網(wǎng)絡，美亞保險為個人和企業(yè)客戶提供全面的產(chǎn)品和服務，包括幫助中國企業(yè)“走出去”、防損減災及境外旅行保險服務等。美亞保險憑借其豐富的全球資源，廣泛經(jīng)驗以及分析洞察來滿足當?shù)厥袌鲂枰?，并實現(xiàn)在中國市場可持續(xù)的長期發(fā)展。美亞保險致力于成為對客戶最具價值的保險伙伴。
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