To deliver high quality, prompt and efficient Facility Management services in support of Client's business needs in a safe working environment.
Facilities Management
Responsible for site inspection on at least weekly basis, monitoring the office facilities & critical space environment;
Responsible for reporting and scheduling contractors for preventative maintenance;
Responsible for managing emergency situations and crisis while concurrently making arrangements for immediate repairs;
Tocarry out established escalation and incident reporting procedures;
Office Equipment &Environment Management
Assist the FM/AFM to ensure all office equipment, including photocopiers, fax machines, paper shedders etc. are in good working order and consumables are replenish in a timely manner;
Assist the FM/AFM to ensure a good and conducive office environment, including arranging office ad-hoc repairs, F&B services;
Vendor Management
Assist and support to manage T2 vendors, including attendance, check in/out, position creation, access control, and HeadTrax pool management,landscape, cleaning, canteen servic, F&B, mailing room, etc.;
Conduct regular performance meetings to understand clients' needs;
Responsible for regular evaluation of the vendors’ service performance.
Customer Service/Client Relationships
Manage all soft service delivery including and not limited to purchasing of office consumables (paper, stationery and pantry items etc.) and printing materials. To report and submit purchase requests for client’s approval,make purchases only from approved suppliers and ensure delivery are on time and with accurate quantity.
To handle confidential document destruction and document archiving.
Keep good communication with client and their stakeholders;
Coordinate and support JLL supply chain and sourcing platform in related purchasing services;
Ensured Key Operations Procedures are followed to ensure service standards are maintained.
Assist to safe-keep confidential documents such as licenses and related documents.
Payment/billing management
Assist FM/AFM to verify monthly statements, allocation of expenses and prepare reports to client;
To assist client, FM/AFM to perform accruals;
To assist in updating of keys on a monthly basis.
Assist the FM team to identify ways to constantly reduce costs and improve operational standards
Keep good communication with landlord (if on leased property) and schedule monthly meetings with the landlord
To assist client/FM to perform reporting work, including monthly reports and KPI reviews etc.
Supervise the tea-ladies ;
Act as the “Back-up” for the receptionist whenever necessary (during lunch time and annual/sick leave)
Assist client/FM to perform restacking/relocation of staff;
Any other duties as reasonably assigned by the client/FM.
KEY PERFORMANCE MEASURES
Client Satisfaction
High level of communications within the organization and with the client.
Continuous improvement in the following
Staff satisfaction and morale;
Client satisfaction;
Improvement and savings initiatives for the client as well as JLL
Identification of business opportunities for JLL with the client.
Ensure the KPI targets for the account are met
GENERAL REQUIREMENTS
University Degree in any discipline;
Over3-5 years’ experience in managing facilities preferred;
Strong interpersonal skills;
Good command of spoken and written English and Chinese languages.
關于仲量聯行仲量聯行(紐約證交所交易代碼:JLL)是專注于房地產領域的專業(yè)服務和投資管理公司,致力于幫助房地產業(yè)主、用戶和投資者成就商業(yè)愿景。仲量聯行是《財富》500強上榜企業(yè),業(yè)務遍及全球80個國家,擁有近300個分公司,員工總數超過77,000人。2016年度業(yè)務營收達58億美元,總收入68億美元,代表客戶管理和提供外包服務的物業(yè)總面積逾44億平方英尺(約4.09億平方米),并協助客戶完成了價值1,360億美元的物業(yè)出售、并購和融資交易。截至2017年第一季度末,仲量聯行旗下的投資管理業(yè)務分支“領盛投資管理(LaSalle Investment Management)”資產總值達580億美元。更多信息請瀏覽www.jll.com仲量聯行在亞太地區(qū)開展業(yè)務超過50年。公司目前在亞太地區(qū)的16個國家擁有95個分公司,員工總數超過36,800人。在“2016年國際物業(yè)獎”評選中,仲量聯行榮膺“全球最佳房地產咨詢公司”和“亞太區(qū)最佳房地產咨詢公司”。此外,根據監(jiān)測全球房地產交易量的獨立機構Real Capital Analytics的數據顯示,仲量聯行連續(xù)六年蟬聯亞太區(qū)房地產投資顧問公司榜首。www.jll.com/asiapacific在大中華區(qū),仲量聯行目前擁有超過2,200名專業(yè)人員及14,000名駐場員工,所提供的專業(yè)房地產服務遍及全國80多個城市。在“2016年國際物業(yè)獎”評選中,仲量聯行再度榮膺“中國最佳房地產咨詢公司”,連續(xù)六年獲此殊榮。www.joneslanglasalle.com.cn