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更新于 8月30日

外籍人士Guest Relation officer

8000-12000元
  • 廣州越秀區(qū)
  • 華樂
  • 1-3年
  • 本科
  • 全職
  • 招1人

職位描述

賓客關系主任五星級酒店外籍人士招聘外國人
1. In strict accordance with the hotel rules and regulations and work procedures, host and participate in the daily operation of departments,, polite, professional and effective service for guests to keep the efficiency and quality of customer service
2. Pay attention to VIP and special requirements of booking, timely update of relevant information, to ensure that VIP and special guests book and stay in good working order, in the lobby to receive or welcome guests
3.Take the initiative to ask guests for their opinions every day, collect guest comments, and feedback them to the Guest Service Manager; professionally and effectively maintain good guest relations ,assist guests to solve difficult problems. improve guest satisfaction
4.Passion for our brand, actively promoted hot hotel housing and catering information to guest.
5. To deal with guest complaints, handle with a professional work attitude, to ensure guest satisfaction
6. Effective management of assets ,open source saving
7.Strict implementation of hotel’s new tasks and mission
8.Full attention to the guest experience, including before check-in, at check-in, during stay, after check-out
9.Assist in check-in and check-out at the front desk
Order:
1. Bachelor degree or above,
2. Knowledge of Hotel Management.
3. Work Experience: More than two year working experience in guest service in five-star hotel.
4. Strong communication abilities, handling skills, writing skills, and proficient in English.
5. Knowledgeable of the various departments’ policy and procedures, and the hotel’s rules and regulations.
6.Ability to quickly resolve problems, mitigate complaints and handle emergencies.
7.Strong sense of responsibility, professional dedication, enthusiasm for tasks, and strict working attitude.
8.Well-groomed, professional, confident, and dignified.
9. Native speaker of Arabic, Spanish, Thai, and English. Can speak Chinese.

工作地點

越秀區(qū)廣州花園酒店2

職位發(fā)布者

歐彩芬/人事經理

三日內活躍
立即溝通
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本公司成立于2021年,是廣東地區(qū)人力資源服務專業(yè)機構之一主營業(yè)務有靈活用工、勞務派遣、勞務承攬、人事代理、人事外包、人力資源方案策劃與實施、勞動法務咨詢、人力市場經營、獵頭服務、招聘代運營等業(yè)務;同時經營特種作業(yè)(叉車、橋吊、牽引車、電梯、電工、焊工、壓力容器、壓力管道等)培訓業(yè)務,是廣州市質量技術監(jiān)督局批準成立的特種技術培訓專業(yè)機構。本公司特種作業(yè)培訓學校與基地每年為社會輸送特種技術人才超過6000人次。
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