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Keeta是全球領先的外賣平臺美團旗下獨立品牌，專注于國際市場的餐飲與商品即時配送服務，致力推進全球市場的創(chuàng)新發(fā)展，實踐“幫大家吃得更好，生活更好”的公司使命。僅用一年時間，Keeta已成為香港市場的行業(yè)領導者。隨著我們持續(xù)向沙特阿拉伯擴張，Keeta創(chuàng)下了17天內在5座城市上線的驚人成績，讓阿拉伯世界見證中國速度！Keeta為您提供激動人心的機會，加入這場正在重塑配送與零售未來的變革之旅。加入Keeta，探索世界。
崗位職責
該崗位未來的匯報上級為科威特運力策略負責人。
1.為了保障C端的外賣體驗, 通過MVP驗證工具+策略參數有效性后, 聯動產、研、運完成配置后臺、D端展示和觸達功能等配套功能。
2.結合策略工具和壓力預測結果, 形成落地SOP應用到日常的供需壓力應對中。并在一次次的實戰(zhàn)中總結目前SOP的工具側、策略側、數據側的不足, 逐漸改善D端策略對C端配送體驗的效果。
其中：
- 長期運營策略：騎手定價和管控。
- 短期運營策略：騎手排班, 騎手活動, 爆單策略 等。
- 騎手觸達策略：建立和維護與騎手的有效溝通渠道（e.g. AI-call），確保平臺政策、規(guī)則、活動等信息能夠準確、及時地傳達給騎手，同時收集騎手的反饋和需求，促進平臺與騎手之間的良性互動。
- 騎手關懷策略：確保騎手在工作中得到全面的支持與保障，提升騎手的滿意度、忠誠度和職業(yè)認同感。
Reporting to Logistic operation Strategy team leader in Kuwait.
In order to ensure a positive takeaway experience for C-end customers, after validating the effectiveness of new strategy through MVP, then collaborate with PM, RD and operation teams form effective product tools.
Based on current strategy tools and demend-supply forecasting results to form different SOPs to be applied in daily business operations. And continuously summarise the disadvantages of current SOPs during pratical applications, gradually improving the effectiveness of D-end strategies that cause positive effects onto the customer delivery experience.
Among them:
- Long-term strategies, such as: pricing, penalty control,
- Short-term strategies, such as: rider scheduling, extra reward, surge-operation ect.
- Rider communication: Establish and maintain effective communication channels with riders (e.g. AI-call), ensure that platform policies, rewards and other information can be accurately and timely delivered to riders, while collecting riders' feedback and needs to promote positive interaction between the platform and riders.
- Rider well-being: Ensure that riders receive comprehensive support and protection at work, and improve their satisfaction and loyalty to Keeta.
崗位基本需求
1.本科及以上，3年及以上工作經驗, 目標職級L7及以上，具備配送，騎手管理、運力管理等相關工作經驗者優(yōu)先；
2.能夠在工作環(huán)境中使用英語進行交流；
3.熟練使用SQL進行數據查詢。
Bachelor's degree or above, with 3 years or more of work experience, targeting position level L7 or above. Experience in delivery, rider management, Logistic management, and related fields is preferred.
Ability to communicate in English in a work environment.
Proficient in using SQL for data querying.
崗位亮點
1.參與美團戰(zhàn)略級出海業(yè)務，與全球優(yōu)秀玩家正面交手；
2.從0到1開拓新市場，體驗創(chuàng)業(yè)激情；
3.擁抱廣闊的業(yè)務戰(zhàn)場，有足夠的空間和靈活度發(fā)揮你的才能，實現職業(yè)生涯快速成長；
4.拓寬全球視野，和多元化團隊一起協作。
Participate in Meituan's strategic overseas business and engage directly with top global players.
Develop new markets from 0 to 1 and experience the passion of entrepreneurship.
Embrace a vast business battlefield with ample space and flexibility to showcase your talents and achieve rapid career growth.
Broaden your global perspective and collaborate with a diverse team.