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更新于 8月27日

韓語客服(數(shù)據(jù)/訂單)

1.1-2萬·13薪
  • 上海閔行區(qū)
  • 經(jīng)驗不限
  • 本科
  • 全職
  • 招1人

職位描述

朝鮮語專業(yè)四級朝鮮語專業(yè)八級貿易/進出口
Position: Customer Service Representative
Key Responsibilities:
● Master Data Maintenance – New SAP account creation, extension of Customer sales
area, the management of SAP PCCU, data cleaning according to needs, etc.
● Provide customer order receipt and handling in Greater China, South East Asia and
other APAC country from receiving customer's order to shipment follow-up and complaint
handling.
● Enter customer(external/internal) order into SAP system within required timeline and
high accuracy based on standards and processes.
● Provide product availability and shipment schedule to customers within established
guidelines.
● Track order fulfillment, monitor cross-country and/or domestic deliveries, through close
work with overseas or local Logistics team, Forwarders and warehouses.
● Record customer complaints in the CRM system, coordinate the investigation with
relevant parties and provide root cause, corrective and preventive actions to customers..
● Support business growth and conduct special customer requirements if any.
● Other jobs that will be assigned according to Customer Service Team objectives.
● Participate in other Supply Chain activities if assigned.
Requirements:
● Bachelor degree (STEM is preferred)
● Good oral and written communication skills in Korean and English
● Has relevant working experience in Customer Service, International Trade, Logistics or
Supply Chain. SAP experience is highly preferred.)
● Good at Microsoft Office software, Good excel skill is highly preferred
● Good interpersonal skills and teamwork spirit.
● Strong analytical and problem-solving skills, quick in learning, and able to work under
pressure.

工作地點

閔行區(qū)上海市莘莊工業(yè)區(qū)

入職公司信息

  • 入職公司: 某大型公司
  • 公司地址: 上海黃浦區(qū)
  • 公司人數(shù): 1000-9999人

認證資質

  • 人力資源服務許可認證

    人力資源服務許可證是由國家人力資源與社會保障相關部門頒發(fā),代表人才經(jīng)紀人所在企業(yè)可以合法開展人力資源相關業(yè)務的資質證件。展示該標簽代表該企業(yè)發(fā)布此職位時已上傳《人力資源服務許可證》或《人力資源服務備案證書》并經(jīng)由平臺審驗通過。

職位發(fā)布者

christinezhang/招聘

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