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Summary:
Evaluate and deliver customer requirements to internal departments, coordinate resources of related departments to complete customer requirements and report to customers.
評(píng)估并傳遞客戶需求，協(xié)調(diào)公司各部門資源完成客戶需求后匯報(bào)給客戶。
Responsibilities:
1. Rresponsible for evaluating customer requirements collected by CQEA and communicating with customer to determine the final requirements
2. Responsible for conveying customer requirements to internal departments, organizing cross-function cooperation to provide and manage customer requirement data.
3. Responsible for managing internal changes and customer change notifications
4. Responsible for submitting regular reports to customers and management team.
5. Responsible for the development and maintenance of quality information technology system.
6. Support the analysis, corrective action and reporting of customer complaints.
7. Provide necessary training to CQEA and other staff in in the group.
1、 負(fù)責(zé)評(píng)估助理客戶質(zhì)量工程師收集到的客戶需求，并與客戶溝通確定最終要求；
2、 負(fù)責(zé)傳達(dá)客戶需求到公司內(nèi)部，組織跨部門合作，提供和管理客戶需求信息；
3、 負(fù)責(zé)管理內(nèi)部變更和客戶變更通知；
4、 負(fù)責(zé)定期提交報(bào)告給客戶和管理團(tuán)隊(duì)；
5、 負(fù)責(zé)質(zhì)量信息技術(shù)系統(tǒng)的開發(fā)和維護(hù)；
6、 協(xié)助完成客戶投訴的分析、改進(jìn)和報(bào)告；
7、 向助理客戶質(zhì)量工程師和其他部門員工提供必要的培訓(xùn)。
Requirements：
1. Bachelor or master degree in electronics, >2 years of relevant experience (work experience is not required for exceptional Graduates).
2. Familiar with IC quality knowledge, JEDEC test methods and standards.
3. Familiar with statistical and engineering skills to enable interaction with various engineers.
4. Knowledge of FMEA, PPAP, RMA and 8D reporting, wafer and package characteristics is preferred.
5. Good English skills, able to communicate clearly and accurately to internal departments and to customers.
6. Good Microsoft Office, Excel VBA skills is preferred.
7. Good communication skill and team spirit.
1、 電子相關(guān)專業(yè)研究生畢業(yè)或本科畢業(yè)，>2年相關(guān)經(jīng)驗(yàn)（特別優(yōu)秀的畢業(yè)生，無需工作經(jīng)驗(yàn)）；
2、 熟悉集成電路質(zhì)量知識(shí)， JEDEC測(cè)試方法和標(biāo)準(zhǔn)；
3、 熟悉統(tǒng)計(jì)學(xué)和工程知識(shí)；
4、 具備FMEA，PPAP，RMA和8D報(bào)告，晶元和封裝特性等知識(shí)優(yōu)先；
5、 較強(qiáng)的英文能力，能清晰準(zhǔn)確將信息傳遞給內(nèi)部和外部客戶；
6、 具備使用微軟辦公軟件的良好能力, 會(huì)Excel VBA優(yōu)先；
7、 良好的溝通能力和團(tuán)隊(duì)精神。