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Job Summary:
The Sr. Content Operation Specialist will be responsible for supporting
several priority TA’s online content production and operation activities across
the online content whole lifecycle, thus creating exceptional content
experiences to meet not only external HCP and patient’s needs, but also satisfy
internal user’s expectation.
Responsibilities:
Support team for any production, review, and approval related tasks to ensure
all the contents in any types are delivered on time and meets all the standards.
Perform content operation activities in line with operation strategies, make
sure of execution excellence to create impact/value for both HCPs and patients.
Coordinate among different internal and external key stakeholders to make sure
the content operational activities maintains highest quality and speed
requirements and in align with key stakeholders’ expectations.
Assist with Chief Editor to manage the agencies and editors and unify content
from various contributors to ensure every piece of content’s accuracy and
consistency.
Identify potential opportunities from operation perspective to help team keep
the light-speed & high-quality level.
Conduct analysis and report on a regular basis and develop communication plan
to continuously maximize the operation excellence impact.
Make sure the content operational activities comply with related SOP
governance requirement.
Education and Experience:
At least 3-5 years of experience in content production, online media
operation, etc
Experience with multiple content formats and digital tools to facilitate
efficient content production, analysis, and management
Experience with healthcare industry’s online content operation is a plus
Experience with writing & editing skills or have strong interest in editing
preferred
Bachelor’s degree required; Master’s Degree preferred
Technical Skills Requirements:
Excellent sense of teamwork/collaboration
Strong analytical and strategic skills
Excellent oral and written communications capabilities and presentation skills
Excellent English and Mandarin Chinese skills
High attention to detail, precise and accurate delivery of work
Strong sense of responsibility, good interpersonal communication, and
coordination skills.
Fluent with technology solutions to manage projects including appropriate
Microsoft Office programs (i.e., Word, Excel, PowerPoint, Project, Visio).


Pfizer is an equal opportunity employer and complies with all applicable equal
employment opportunity legislation in each jurisdiction in which it operates.
Medical
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