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崗位職責(zé):
1.Operate at a Programme delivery level, working for global business and regions and helping the Operations Transformation, business transformation to focus on end customers.
2.To deliver the Global Ops transformation programs by focusing on the globally directed projects and initiatives by identifying opportunities, designing, implementing, and embedding the change to the operations processes.
3.Responsible for leading small/medium scale transformation and reengineering projects & initiatives or support Senior Process consultant’s in managing a large transformation program in order to deliver an agreed set of business objectives and meeting the overarching portfolio strategy of one or more of the following Operations Transformational Programs.
4.The role requires to mentor one or many process analysts in a program/project environment guiding them to deliver program/project objectives.
5.For specific functional areas, deliver step change in operational performance (cost, service levels, and customer satisfaction) through identification and successful initiation of new process improvement initiatives aligned with local/regional transformation goals.
6.Act as a reliable transformation delivery lead & working closing with stakeholders to identify key projects.
7.Provide detail input to ensure commercially viable decisions are taken on prioritizing and optimizing the project portfolio.
8.Work closely with different transformation programme and providing on ground support from DBS Operations transformation perspective.
9.Revisit projects post deployment on regular basis to validate whether the objectives are met and sustainable.
10.Be knowledgeable of key business drivers – WFM data, process maps, process insights, data intelligence etc.
11.Organize & lead process reviews, walkthrough, bootcamp sessions.
12.Mobilize right support for reengineering projects and ensuring designs are translated into implementation- including Tech funding ask, Business case creation, supporting Jira work for demand intake process.
13.Has a strong understanding of data to support opportunity identification –support the working group meetings, partners with key stakeholders.
14.Anticipate issues and risks and address them quickly, with an understanding of the critical path. Contemplate contingencies and develop strategies to manage risks.
15.Collaborate with other enablers & teams ie Automation, Technology, Operation Transformation Program Office to drive Global and local re-engineering initiatives.
16.Support TP PMO in managing project and program delivery.

任職要求:
1.Candidate with 8+ years of overall operational transformation experience and a variety of skills related to executing high and medium complexity projects and consulting engagements.
2.Good experience in Project Management and process improvement initiatives internally or other large complex organizations. Good understanding of overall banking and financial/consulting services industry knowledge will be preferred.
3.Good working knowledge of functional area in an operational or consulting capacity.
4.Preferably Black Belt or Green Belt trained / certified.
5.Having knowledge of the change process, project lifecycle and Agile ways of working.
6.Awareness of problem-solving skills using end to end process reviews and data driven analysis.
7.Exposure / experience to Robotics / AI and other automations tools / techniques will be an added advantage.
8.Understands how technology/process improvements adds value to the business and to the end customer.
9.Experience in managing senior stakeholders and demonstrated ability to rapidly build relationships with key stakeholders and translate ideas into outcomes.
10.Working across cultures and in matrix organizational structures.
11.Ability to form working relationships at senior level in the organization.
12.Financial acumen: develop business case, benefit quantification and translate ideas into outcomes.
13.Ability to develop cohesive working relationships with business partners.
14.Good English written & verbal communication skills, negotiation skills and influencing skills.
福利待遇
- 具競(jìng)爭(zhēng)力的薪酬：基本工資+績(jī)效獎(jiǎng)金+輪班補(bǔ)貼+早晚班交通津貼；
- 健全福利保障：五險(xiǎn)一金+補(bǔ)充性商業(yè)醫(yī)療保險(xiǎn)+免費(fèi)年度體檢；
- 暢享10+天假期：除享有國家法定節(jié)假日外，還擁有至少10天帶薪年假、12天帶薪病假、1天生日假、婚假、產(chǎn)檢假、產(chǎn)假以及陪產(chǎn)假、哺乳假等，助您達(dá)到工作生活的平衡；
- 彈性福利制度：年假可買賣，商業(yè)醫(yī)療保險(xiǎn)套餐可升級(jí)，您還可申請(qǐng)旅游補(bǔ)貼、個(gè)人進(jìn)修補(bǔ)助、運(yùn)動(dòng)健身補(bǔ)貼等，滿足個(gè)性化福利需求；
- 人性化工作環(huán)境：使用公司的員工餐廳、咖啡室、休息室、娛樂室等，進(jìn)行勞逸結(jié)合；
- 多元化員工活動(dòng)：運(yùn)動(dòng)會(huì)、團(tuán)建、年會(huì)等精彩活動(dòng)給您平臺(tái)，任您施展才華。
培訓(xùn)與發(fā)展
- 廣闊的職業(yè)發(fā)展平臺(tái)：遍及全球的集團(tuán)網(wǎng)絡(luò)，提供擴(kuò)展人脈及跨文化交流的機(jī)會(huì)，您還可申請(qǐng)不同國家及地區(qū)的長(zhǎng)短期職位，不斷挑戰(zhàn)自我；
- 系統(tǒng)性人才培育及發(fā)展：配備職業(yè)導(dǎo)師，為您提供清晰的職業(yè)規(guī)劃指導(dǎo)，充分挖掘橫向及縱向的發(fā)展?jié)摿Γ?br>- 完善的專業(yè)培訓(xùn)體系：入職即可享帶薪培訓(xùn)，多元化的培訓(xùn)機(jī)會(huì)，還有資源及教育援助，幫您逐步實(shí)現(xiàn)職業(yè)目標(biāo)。