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Description
The Qi Social Innovation Center is seeking an Operations Assistant
to support the office’s day-to-day operations. This role will work closely with the Center GM and Program Manager, and encompass a diverse range of operational responsibilities, including but not limited to general operations, financial procedures and documentation, logistics coordination and vendor management, office upkeep, event management and receptionist duties.
The ideal candidate is someone with a proven record of success in a dynamic, multitasking work environment, along with a strong understanding of and sensitivity to cultural norms and social practices. They should be exceptional team collaborator as well as independent
contributors with keen attention to details, the ability to handle confidential matters with discretion, and proficiency in performing effectively under pressure.
This position includes a comprehensive social insurance package and offers flexible shorter working hours（daily working hours from 8:30-15:30）, designed to support employees with family caregiving responsibilities.
職位描述
啟創(chuàng)中心現(xiàn)招聘一名運(yùn)營助理，負(fù)責(zé)支持辦公室日常運(yùn)營工作。該職位將與啟創(chuàng)中心總經(jīng)理及項(xiàng)目經(jīng)理緊密協(xié)作，承擔(dān)多樣化的運(yùn)營職責(zé)，包括但不限于：日常事務(wù)管理、財(cái)務(wù)流程與文件處理、后勤協(xié)調(diào)與供應(yīng)商管理、辦公室維護(hù)、活動(dòng)管理及前臺接待工作。
理想候選人需具備在動(dòng)態(tài)多任務(wù)環(huán)境中取得成功的工作經(jīng)驗(yàn)，對文化規(guī)范與社會習(xí)俗有深刻理解和敏銳洞察力。應(yīng)聘者需是出色的團(tuán)隊(duì)協(xié)作者及獨(dú)立工作者，具備極強(qiáng)的細(xì)節(jié)關(guān)注力，能夠謹(jǐn)慎處理機(jī)密事務(wù)，并在高壓環(huán)境下高效完成工作。
本職位提供全面的社會保險(xiǎn)福利，并設(shè)有靈活縮短工時(shí)制度(每日8:30-15:30，旨在支持承擔(dān)家庭照護(hù)責(zé)任的員工。
Main Responsibility
Operations Administration Support 40%
· Visitor Management and Reception / Security services
· Providing logistic support for events
· Providing document translation, proof-reading and editing
· Coordinates with office services vendors on contracts, service interruptions, and maintenance
· Preparing and processing contracts for system approval
· Assisting in office record management and document filing
· Helping with subscriptions, the purchasing of office supplies, printings, furnishings and equipment
· Managing the office including all common areas and meeting rooms, are tidy and operational on a regular basis
· Managing and providing regular upkeep to meeting rooms and shared spaces
Finance Management Assistance 30%
· Managing day-to-day logistics expense reports and vendor payment support processes
· Filing accounting documentation, ensuring that all are complete and compliant
· Helping with inventory management
· Providing regular upkeep to meeting rooms and shared spaces
Business Continuity Assistance 30%
· Support the Qi Center Team in drafting, preparing and optimizing external communication documentation
· Provide support for the Qi Center Team’s liaison with external partners as needed
· Occasionally assist in production of marketing communication material including monthly EDM.
主要職責(zé)
運(yùn)營行政支持 40%
· 訪客管理與接待/安保服務(wù)

· 為活動(dòng)提供后勤支持
· 提供文件翻譯、校對與編輯服務(wù)
· 協(xié)調(diào)辦公服務(wù)供應(yīng)商處理合同事宜、服務(wù)中斷及維護(hù)工作
· 準(zhǔn)備并處理待系統(tǒng)審批的合同
· 協(xié)助訂閱服務(wù)、采購辦公用品、印刷品、家具及設(shè)備
· 管理辦公室（含所有公共區(qū)域及會議室），確保日常整潔有序
· 管理并定期維護(hù)會議室及共享空間
財(cái)務(wù)管理協(xié)助 30%
· 管理日常物流費(fèi)用報(bào)銷及供應(yīng)商付款支持流程
· 歸檔會計(jì)文件，確保所有文件完整且合規(guī)
· 協(xié)助庫存管理
· 定期維護(hù)會議室及共享空間
業(yè)務(wù)連續(xù)性支持 30%
· 協(xié)助氣中心團(tuán)隊(duì)起草、準(zhǔn)備及優(yōu)化對外溝通文件
· 根據(jù)需要支持啟創(chuàng)中心團(tuán)隊(duì)與外部合作伙伴的聯(lián)絡(luò)工作
· 不定期協(xié)助制作營銷傳播材料（含月度電子郵件營銷）
Qualifications, Skills & Experience
· Education: Baccalaureate degree in related field or relevant and equivalent experience
· 4+ years of experience working in operation-related support roles
· Excellent written and oral communication skills in Chinese and English. Exceptional organizational, communications and problem-solving skills
· Proficiency in Microsoft office programs (Google docs, word, Excel, PowerPoint), multimedia presentations (Canvas, Gamma, Jianying)
· Strong client-service orientation and the ability to maintain accuracy in a high-volume work environment
· Demonstrated ability to work successfully in multi-faceted, multitasking environment
· Understanding of and sensitivity to diverse cultural norms and social practices
· Demonstrated ability to be a productive member of a community of people at work, respecting differences while working toward shared goals, comfort with periods of ambiguity, constructive participation in on-going organizational development
資質(zhì)、技能與經(jīng)驗(yàn)
· 學(xué)歷：相關(guān)領(lǐng)域?qū)W士學(xué)位或同等工作經(jīng)驗(yàn)
· 4年以上運(yùn)營支持崗位工作經(jīng)驗(yàn)
· 精通中英文書面及口頭表達(dá)，具備卓越的組織協(xié)調(diào)、溝通解決問題能力
· 熟練掌握微軟辦公軟件（谷歌文檔、Word、Excel、PPT）及多媒體演示工具（Canvas、Gamma、剪映）
· 強(qiáng)烈的客戶服務(wù)意識，能在高強(qiáng)度工作環(huán)境中保持工作準(zhǔn)確性
· 在多維度、多任務(wù)環(huán)境中高效工作的實(shí)證能力
· 理解并尊重多元文化規(guī)范與社會習(xí)俗
· 展現(xiàn)出成為高效團(tuán)隊(duì)成員的能力，在尊重差異的同時(shí)共同追求目標(biāo)，適應(yīng)不確定性階段，積極參與組織持續(xù)發(fā)展